FAQS

Please look through the resources below: Water Sciences, Buying Guides, Installation Guides

We have the answers!

Call us 1-877-693-7873 | M-F 9am to 5pm MST
Live Chat
Common Questions
I'm New to This, Where Do I Begin?
If you have a private well, please send us a copy of your most recent water analysis or get your well water tested so we can make a recommendation based upon the contaminants that are actually present in your water. If you have city water please consider one of our Home Master Reverse Osmosis Systems for your drinking water, and a Whole House Conditioner/Softener to filter and condition your home's entire water supply.
Which Filter Change Set Do I Need?
Not sure which replacement filter to get? So easy - Follow these charts to identify the required maintenance items.
What makes the Home Master better than other Reverse Osmosis systems?
What Makes Home Master® The Best? Discover RO System Excellence Areas of Excellence: Purification: the NSF certified components and Dow Filmtec brand reverse osmosis membrane work together to remove dissolved solids like heavy metals, nitrates, lead, and fluoride; sediment, turbidity, and rust; and chemical contaminants like chlorine, chloramines, pesticides, herbicides, and gasoline additives. Additional purification is available with the iron and UV filters, and the permeate pump upgrade. For more information please see the specific product page.
What are the differences in the various Home Master models?
The Main Differences Between Home Master® RO Models The Home Master Standard version of the powerful and well equipped Home Master Series Reverse Osmosis System. Fully assembled, complete kit for city water and most well water. Ready for simple installation.
What I do need to know about well water filtration?
If you have a private well on your land, please send us a copy of your most recent water analysis or get a water test so we can make a recommendation based upon the contaminants which are actually found in your well water and in what concentration. Note that there is no one single piece of water purification equipment that "does it all" for every contaminant and at every contamination level, making each water system set up unique. But no matter you need, we have water purification systems that will solve your water problems! ⇒ Send us your private well water report, and we'll reply with a recommendation. Email your water test results to: [email protected] or FAX 480-348-0235.
Whole House Reverse Osmosis what do I need to know?
We do not offer whole house reverse osmosis systems as they are prohibitively expensive to install and maintain, and they waste a tremendous amount of water. In certain well water applications whole house reverse osmosis is the correct and only water treatment method that will make the water fit for use.
Installation Videos & Instructions
  • Home Master RO Install [English] [Spanish]
  • Home Master RO Filter Change (Instruction Manual) [English] [Spanish]
  • Did you change your name from Tap Master to Home Master?
    Yes, we did. We felt the Home Master® name better reflected our commitment to delivering pure water throughout your home with sinktop, undersink and whole house water purification products. Different name, same great products!
    View all
    Water Sciences, Reverse Osmosis & Filters
    What contaminants can Home Master Reverse Osmosis remove?
    Find a list of common tap water contaminants that reverse osmosis water purification can remove for chemical-free water when you use Perfect Water products. Learn more about the reverse osmosis products that remove these contaminants. Common Tap Water Contaminants Contaminant Average Percent Reduction1 Arsenic V 99.6 Arsenic III See Below* Barium 98.8 Cadmium 98.8 Chromium (Hexavalent) 99.1 Chromium (Trivalent) 99.7 Copper 99.00 Cysts 99.99 Fluoride 97.7 Lead 99.3 Nitrates 80.00** Radium 226/228 80.00 Selenium 98.1 Turbidity 98.9 Other TDS contaminants reduced by up to 98%: Aluminum, Ammonium, Bicarbonate, Calcium, Chlorine, Chloromines, Chromate, Cyanide, Ferro cyanide, Iron, Magnesium, Mercury, Manganese, Phosphate, Silicate, Silver, Sodium, Strontium, Sulfate, Sulfite, Thiosulfate, Zinc. *Please note: RO systems provide effective filtration for Arsenic 5 (AS5), not Arsenic 3 (AS3). Chlorination converts AS3 into AS5. Is your well chlorinated?
    Depending on the distribution of the arsenic species in your water chlorination might be required to bring the overal Aresenic load below the 10 ppb recommended level. For example you have 12ppb of arsenic, if 5ppb are AS5 and 7ppb are AS3, then the RO should bring down the AS5 level sufficient to bring the overall level below the 10ppb EPA safe level. Please use an arsenic speciation tests to be sure of the exact amounts, and if your water is not chlorinated.

    **Nitrate removal is pressure sensitive. Under ideal conditions nitrate reduction of up to 80% is achievable.  Consider a booster pump, permeate pump and an inline nitrate filter post-RO to achieve greater nitrate filtration. Infographic: Common suspended contaminants relative to their sizes Particle Size Chart 1 When system is used and maintained as directed. Your results may vary depending on regular maintenance, general condition of unit, and initial water conditions. Home Master is not designed to treat microbially unsafe or non-potable water without pre and/or post treatment.   Partial List of Chemical Contaminants Removed by Carbon Filtration: Chemicals
    Acetaldehyde
    Acetaminofen
    Acetic Acid
    Acetone
    Alcohols
    Amines
    Amyl Acetate
    Amyl Alcohol
    Antifreeze
    Benzene
    Bleach
    Bisphenol...
    What chemicals can Home Master Carbon Filters remove?
    Partial List of Chemical Contaminants Reduced or Removed by Home Master® Carbon Filtration Find a list of common chemical contaminants that reverse osmosis water purification can remove for chemical-free water when you use Perfect Water products. Learn more about the reverse osmosis products that remove these contaminants. Chemicals Acetaldehyde
    Acetic Acid
    Acetone
    Alcohols
    Amines
    Amyl Acetate
    Amyl Alcohol
    Antifreeze
    Benzene
    Bleach
    Butyl Alcohol
    Butyl Acetate
    Calcium Hypochlorite
    Chloral
    Chloramine
    Chloroform
    Chlorine
    Chlorobenzene
    Chlorophenol
    Chlorophyll
    Citric Acid
    Cresol
    Defoilants
    Dieldrin
    Detergents
    Diesel Fuel
    Dyes
    Ethyl Acetate
    Ethyl Acrylate
    Ethyl Alcohol
    Ethyl Amine
    Ethyl Chlorine
    Ethyl Ether
    Gasoline
    Glycols
    Herbicides
    Hydrogen Peroxide
    Hydrogen Selenide
    Hydrogen Sulfide
    Hypochlorous Acid
    Insecticides
    Iodine
    Isopropyl Acetate
    Isopropyl Alcohol
    Ketones
    Lactic Acid
    Mercaptans
    Methyl Acetate
    Methyl Alcohol
    Methyl Bromide
    Methyl Chloride
    Methyl Ethyl Ketone
    Naphtha
    Nitric Acid
    Nitrobenzene
    Nitrotoluene
    Odors (general)
    Oil Dissolved
    Organic Acids
    Organic Esters
    Organic Salts
    Oxalic Acids
    PCBs Perchlorate
    Pesticides
    Phenol
    Plastic Taste
    Propioic Acids
    Propionaldehyde
    Propyl Acetate
    Propyl Acid
    Propyl Chloride
    Rubber Hose Taste
    Soap
    Sodium Hydrochorite
    Solvents
    Sulphonated Oils
    Tannins
    Tar Emulsion
    Tartaric Acid
    Taste (DI Water)
    Taste (From Organics) THMs
    Toluene
    Toluidine
    Trchlorethylene
    Turpintine
    Vinegar
    Xanthophyll
    Xylene Organic Contaminants
    2,4,5-TP
    2,4-D
    Acrylamide
    Adipates (diethylhexyl)
    Alachlor
    Aldicarb
    Aldicarb Sulfone
    Aldicarb Sulfoxide
    Atazine Ammonia
    Benz(a)anthracene (PAH)
    Benzene
    Benzo(a)pyrene (PAH)
    Benzo(b)fluoranthene (PAH)
    Benzo(k) fluoranthene (PAH)
    Bromodichloromethane
    Bromoform
    Butyl benzyl phthalate (PAE)
    Carbofuran
    Carbon Tetrachloride Chlordane
    Chloroform
    Chrysene (PAH)
    Dalapon
    Dibenz(a,h) anthracene (PAH)
    Dibromochloromethane
    Dibromochloropropane (DBCP)
    Dichlorobenzene (o-,m-)
    Dichlorobenzene (para-)
    Dichloroethane (1,2-)
    Dichloroethylene (1,1-)
    Dichloroethylene (cis-1,2-)
    Dichloroethylene (trans-1,2-)
    Dichloromethane (methylene chloride)
    Dichloropropane (1,2-) Di-(2ethylhexyl) Phthalate (DEHP)
    Diethylhexyl phthalate (PAE)
    Dinoseb
    Diquat
    Endothall
    Endrin
    Epichlorohydrin
    Ethylbenzene
    Ethylene dibromide...
    What is pH and why is it important?
    pH is the abbreviation for the term "Hydrogen Potential", and is used to indicate the acidity or alkalinity (base) of a substance or compound as ranked on a scale from 1.0 to 14.0. Alkalinity increases as the pH value increases and acidity increases as the pH value decreases. See the graphic below for the pH of some common fluids. The pH scale measures the logarithmic concentration of hydrogen (H+) and hydroxide (OH-) ions, which make up water (H+) + (OH-) = (H2O). When both types of ions are in equal concentration, the pH is 7.0 or neutral. Below 7.0, the water is acidic (there are more hydrogen ions than hydroxide ions). When the pH is above 7.0, the water is alkaline (there are more hydroxide ions than hydrogen ions). Since the scale is logarithmic, a change in the pH by 1.0 unit is equivalent to a 10-fold increase in acidity. So, a water sample with a pH of 6.0 is 10 times as acidic as one with a pH of 7.0, and pH 4.0 is 100 times as acidic as pH 6.0. For comparison of liquids found in everyday life: beer with a pH 4.5 is 100 times more acidic than natural spring water with a pH 7.5. Role of pH in Digestion and Illness Stomach acid and digestion takes place at a very low pH. Most foods are acidic and human physiology is geared towards handling a mostly acidic diet. The enzymes that process digestion are activated by low pH. Alkaline adjustments to the body would only be recommended in the case of an overly acidic stomach as adivsed by a physician. Furthermore people who consistently ingest antacid tablets beyond what is needed will experience a decrease in their stomach acid's function in killing food born pathogens. This is because the strong alkalinity of these medicines neutralizes the highly acidic and sometimes bothersome stomach acid, which kills food borne bacteria. Normal stomach acid plays an important function in defending the human body against illness. High pH or Alkaline Water Water has very limited ability to buffer against changes in pH. Increases in pH to 9-12 range require very little added base. For example our Home Master Artesian Full Contact is able to effect a full 1-2 point change in pH with only 30-60 mg/L of added calcium and magnesium. Although there are those who feel that drinking alkaline water is healthy, there are no proven medical benefits, beyond those associated with hydration / drinking water in general. While alkaline water can neutralize no more than 1 mEq of acid (HCl) - Antacids, which are given to neutralize gastric acid, are capable of neutralizing at least 10 mEq of acid, and contain far more calcium. Document ...
    How Do I Test the TDS of an Artesian System?
    In order to obtain a good understanding of the system performance it is important to sample the TDS at three points in the system -the feed water, the product water from the RO membrane before remineralization, and the final product water. In this manner you will know the starting TDS before purification, the TDS removal rate and the amount of minerals added.
    Do RO systems produce wastewater, how much, and when?
    Some RO systems claim to be zero waste, but their RO process still produces water waste. However, they satisfy their "zero waste" claim by using an electric pump to do something with that waste water - like circulate it back into the system (which wears down the filter components more quickly), or they push that concentrated water waste into the hot water line (so it ends up in your dishwasher or on your hands when you use the hot water).
    How do I test the pH of a Home Master Artesian System?
    In order to obtain an accurate pH reading you will need to use a good digital pH meter to test the water’s pH. Please do not use test strips or pH paper, for pH testing RO water. Test strips can be off by a full point or more when testing RO water because the water is so pure. They are notoriously inaccurate for pH testing even on higher TDS municipal water. City water will always measure an alkaline pH. Municipalities will not allow an acidic water to flow through the infrastructure as this will result in accelerated erosion, leaching of metals, costly repairs, leaks and lots of lawsuits. Water has a limited ability to buffer against changes in pH so a small amount of something very acidic or very basic will have a large impact on the solution’s pH. This can very easily understood when you think about adding a few drops of lemon juice to a large glass of tap water and immediately detecting the change in taste – sour – which is how the tongue registers acidity. Its TDS will barely change but its pH will change substantially because of the lemon juice’s very low pH and water’s very limited ability to buffer against changes in pH. Water can even become acidified from the CO2 in the air, if the water is left to stand, and is one reason why we don't recommend our customers store jugs of drinking water in the fridge. Two Ways to Test Water pH While the best way to test the pH is with a lab test, or a digital pH meter, an alternative method is testing for a surrogate indicator, such as TDS, using a TDS meter to see that the system is working correctly. Test the water as it leaves the RO membrane, and at the RO faucet, and then compare those readings to the tap water. Remember, the Home Master Artesian RO systems add calcium and magnesium minerals to increase the pH, and these pH increasing minerals show up in a TDS reading (please review the link below for comprehensive testing procedures). For Further Reading: How do I Test the TDS of an Artesian System? What is pH and Why is it Important? Alkaline Water Filters Explore More Frequently Asked Questions
    What are the top drinking water contaminants and their treatment techniques?
    The Flint Michigan catastrophe of 2014 was a brutal wake up call for the Great Lakes State, and incidents of varying severity at the municipal level have further fueled interest in water quality in the United States and across the globe.
    A detailed guide on Fluoride treatment and Water Filters that remove Fluoride
    There are several ways to keep your fluoride levels in check. When the only benefit to fluoride to prevent cavities, then toothpaste or mouthwash containing the substance should be sufficient – but in reality, there is no way to confirm levels as they differ from person to person. Consuming higher than recommended levels (4mg/L) of fluoride over time may cause complications, especially in developing children.
    Detailed Guide on Iron Treatment and Water Filters That Remove Iron
    Before purchasing treatment equipment to remove Iron, it is important to understand what type of Iron is in the water (whether ferric or ferrous), on which Iron type the treatment is effective (ferrous, ferric, or both), the result expected, and if construction or reconstruction of the water supply would be more effective or cheaper than long term Iron removal.
    How do I filter for PFOA, PFOS, PFAs, PFCs & 1,4 Dioxane?
    GenX, Perfluorooctane Sulfonate (PFOS)
    Perfluorooctanoic Acid (PFOA)
    Perfluorooctanesulfonic Acid (PFAs)
    Perfluorinated Chemicals (PFCs)

    The EPA lists carbon filtration and reverse osmosis - technologies found in Home Master Reverse Osmosis systems - as approved filtration methods for removing GenX, PFOS, PFOA, PFAs and PFCs. “The under-sink reverse osmosis filter is the most efficient system for removing both the PFAS contaminants ... and the PFEAs, including GenX,” said Detlef Knappe, the professor of Civil, Construction and Environmental Engineering at North Carolina State University

    Additionally, Home Master RO systems utilize a more advanced catalytic carbon media to provide superior filtration as opposed to standard granular activated carbon. Learn More: https://www.wqpmag.com/pfas/new-report-explores-effectiveness-water-filters-remove-pfas 
    https://www.epa.gov/sites/production/files/2016-06/documents/drinkingwaterhealthadvisories_pfoa_pfos_updated_5.31.16.pdf

    https://www.epa.gov/pfas/basic-information-pfas
      1,4 Dioxane While more research needs to be done on 1,4 dioxane removal, early authoratitive studies have shown a 50% - 97% removal rate when reverse osmosis and granular activated carbon filtration technologies are combined, and under various water conditions. Home Master Reverse Osmosis Systems have not been tested for 1,4 Dioxane removal, but contain similar filtration technologies as those tested, and may be the the best option for home water purification.   Learn More: Academic and Goverment Research Papers Page 2608, table 2, 96% removal https://www.researchgate.net/publication/44583392_Reverse_osmosis_followed_by_activated_carbon_filtration_for_efficient_removal_of_organic_micropollutants_from_river_bank_filtrate   Page 14 – 96% removal   RO removal 57% to 99% using surrogate indicator https://pubs.rsc.org/en/content/articlelanding/2018...
    View all
    Water Filtration Buying Guides
    Reverse Osmosis System Buying Guide
    Water pressure from your municipal water supply or well water supply forces the water molecules through a very fine membrane leaving the contaminants behind. The pores in a reverse osmosis membrane are slightly larger than the water molecule itself and separates the water into two streams. The purified water is collected on the "clean" or “permeate” stream of the membrane, and water containing the concentrated contaminants is flushed down the drain from the "brine" or "concentrate" stream.
    Whole House Water Filters Buying Guide
    When it comes to water filtration there are so many options for products and systems. At Perfect Water Technologies, we have a variety of solutions that may be perfect for you and your home. Learn more about whole house water filters and if this is what you need for the perfect water. What is a Whole House Water Filter? A whole house filter connects to the main water line entering your house so that all of the water dispensers in your house – faucets, toilets, showers, baths, kitchen, laundry – dispense treated water. Typically the whole house water filter is connected to the main water line before it splits into the hot water heater. Note: Customers wishing to purify the water to their garden and sprinkler systems may find this to be a bit more challenging as the main water line coming off the city system often splits off into a “house” water line and a “yard” water line in the house’s foundation slab or at the street level before the house. Consult your home’s blueprint or city water utility for further details. What type of Whole House Water Filter do I need? This will depend on what types of contaminants are in your water. First, determine what you need to remove from the water. If you are on a municipal city water supply, then the typical contaminants of concern are chlorine (or chloramines) and chemicals, sediment, and hardness minerals. Upon request, most municipal water utilities will provide you with a water analysis. The types of contaminants typically found in a Private well water supply are sediment, iron and hardness minerals, but can vary from nuisance contaminants to toxic or damaging. If you have a private well, please send us a copy of your most recent water analysis or get your well water tested so we can make a recommendation based upon the contaminants that are actually in your well water. Water Softening vs. Water Filtration Water softeners remove hardness minerals specifically, whereas water filters are designed to remove a broader range of contaminants. However they can be used together. Common Types of Contaminants Sediment – typically refers to visible particles in the water, which need to be mechanically strained out such as dirt, dust, rust, and sand. Water supplies with high amounts of sediment should consider multiple stages of sediment filtration, with the stages gradually becoming finer. Reusable filters should also be strongly considered. Water supplies with less sediment can use disposable, finer filters. Chemicals...
    Alkaline Water Filters
    Alkaline Water Ionizers Most of the popular alkaline water ionizers sold today use a separation technology known as electrolysis to separate the water into acidic and alkaline water streams. Electrolysis does not filter or purify the water, it simply divides the incoming water flow into an alkaline stream and an acidic stream. The secret that alkaline water treatment devices which use electrolysis do not want you to learn is that any alkaline contaminants (anions) in the water such as Fluoride (F-), Mercury (HgCl3 1-), Sulfate (SO42-), or Nitrate (NO3-) will be carried along with the good alkaline minerals (calcium, magnesium) in the product drinking water. Furthermore not only are the bad alkaline contaminants carried along into the product water stream -- they are actually concentrated so that, if present, they will be found in higher concentrations than before the electrolysis treatment because those contaminants were evenly distributed across a larger quantity of water that has now been concentrated into one side of a divided water stream. If present the product water will also contain chemical contaminants like chlorine, pesticides, pharmaceuticals, and VOCs if it does not incorporate an activated carbon filter. There is a much better alternative for meeting your family's alkaline water needs. The purity you need, the pH you want™ The Home Master Artesian Full Contact® Alkaline Water Reverse Osmosis System gives you the finest Mineral Water on Tap® by first stripping the water clean of virtually all contaminants - both good and bad - using the trusted reverse osmosis (RO) process, multiple carbon and sediment filtration stages, then channels the highly pure, but slightly acidic water through our artesian remineralization filter -two times -using our patented Artesian Full Contact Technology to rejuvenate and restore ONLY calcium and magnesium ions to make the water alkaline (pH 7.5—8.0). The result is highly pure, alkaline water, containing only desirable minerals. The Home Master Artesian Full Contact™ adds up to 100% more minerals than the Home Master Artesian™, and creates the best drinking water you will ever have. Guaranteed or your money back. Home Master Artesian Full Contact Alkaline Water Reverse Osmosis System Patent# US 7,507,334 B1 Highlights: Alkaline Mineral Water on Tap Trusted purification by reverse osmosis Remineralized & Ionized with ONLY desirable calcium and magnesium minerals Affordable, Fully Featured & User Friendly
    Fast Flow RO System
    2x The Flow of Traditional RO The water flow from traditional RO systems take 40 seconds to fill a tea kettle or large pasta pot – a level of performance that was simply unacceptable to Home Master’s engineers. The Fast Flow RO kit (included with Home Master undersink RO systems) uses larger fittings, tubing, and high-flow components to effectively double the water flow from the RO faucet – spend less time filling and more time enjoying great tasting filtered water.   Kit Includes: 3/8" final carbon filter 3/8" Speedfit (adapting Tee) 3/8" Speedfit® Sink-faucet connector 3/8" Reserve tank ball valve 6" - 3/8" tubing Upgraded Home Masters ship fully assembled, ready for installation. Order your Fast Flow RO Kit today! Explore More Frequently Asked Questions
    View all
    Other Frequently Asked Questions
    Can I mount the Home Master RO in the basement?
    The system is designed for an undersink installation and comes fully assembled with 3' of tubing for each of the four connections - feed line IN, drain line OUT, storage tank, product water OUT. The system will perform best out of the box when installed in this manner. However many people choose to put their systems in the basement.
     
    Please view our Installation Videos
      How to Install Reverse Osmosis Tank There are some things to consider before making the decision to remote locate the system.
    TUBING: You will need some extra tubing to connect the system to the point(s) of use and potentially to one or more of the other connections. Extra tubing kits are available in both 1/4" and 3/8" sizes on the Accessories page. The system feed and the drain lines are both 1/4". The lines to the tank and the RO Faucet are both 3/8".   PRESSURE: The main source of output pressure comes from the Storage Tank. The further it is located from the point of use - the worse the pressure will be.
    **Once the tubing run exceeds 10' vertical or 20' horizontal you will experience some pressure loss. Getting the Permeate Pump Upgrade on your system will help somewhat, as will mounting the tank close to the basement ceiling, however in extreme cases an electric delivery pump may be required. This consideration becomes exaggerated if you are on well water with weak pressure to begin with as your tank will fill less full and will discharge less forcefully at the outset. Many customers will try the installation without the delivery pump and are satisfied with the results.   Home Master RO Installation Instructions [English] [Spanish]



    Can I install a Home Master RO in an Apartment?
    If you are a renter, you might need to get permission before installing a Home Master Reverse Osmosis System in a rented apartment. We’ve identified some common landlord objections and some solutions.
    Can I connect the RO system to my kitchen faucet?
    The RO system can be physically connected to the kitchen faucet, however, once the water in the storage has been depleted, and the tank is empty, you will be left with only the RO system's production rate - which is a trickle (2-4 gallons per hour). If the kitchen faucet is at a secondary sink that is only used for drinking and cooking water, such as a bar sink, then it is suitable. Keep in mind that the amount of RO water available to use - is the amount of water in the storage tank - typically 3.2 gallons. Your kitchen faucet typically dispenses water at a rate of about 2 gallons per minute. In the real world you will frequently run out of water. Using a tankless RO sytem is not a great alternative, since their production rate, while higher, is still significantly less than the peak produced from the Home Master storage tank, and substantially less than normal mains water pressure. In most cases this question is better answered with a combination kitchen and RO faucet that provides both hot and cold tap water and RO filtered water – all from the same, single hole faucet. Other FAQs to consider: Do I have to drill a hole for the RO Faucet? Reverse Osmosis System Buying Guide Explore More Frequently Asked Questions
    How do I stop water from ejecting out of my air gap faucet?
    How do I Prevent Water From Ejecting From the Air Gap Window of my Air Gap RO Faucet? Here are some things you can try in order. Do items 1-4 first, and then check your system for problems again. If you still have problems then do 5 and/or 6. Remove the “P” trap from your sink drain pipe and clean it out. Run liquid plumber or use a real plumber to clean your pipes. Clean pipes with good drainage will reduce/eliminate your system backing up out of the air gap faucet. Use a longer length of tubing to the drain saddle and wrap the excess in loops around the drain pipe. Unscrew the plastic nut from the drain saddle and poke out the opening to make sure it is clear and nothing is lodged in there. Move the drain saddle to a point closer to the sink, however this might transfer the “gurguling noise” from the faucet to the sink drain. If you mount the drain saddle on a horizontal section of pipe you will need to put the hole at a downward angle so the waste water from your system falls into the drain pipe, otherwise you will definitely have water backing up out of your faucet. Insert the 3/8” tubing a few inches inside the drain saddle so that it hits the opposite wall of the pipe, and then curves down. This usually cures sink drain noise, but in your case it might make your backing up problem worse. If you are still experiencing issues give us a call or contact a local plumber for additional support. Explore More Frequently Asked Questions
    Compare 'Zero Waste' vs. the Permeate Pump
    Reducing Reverse Osmosis Water Waste:

    Overview
    Wastewater is a by-product of the reverse osmosis water purification process. Even the best residential reverse osmosis systems will make almost 4 gallons of water brine for every one-gallon purified, while lower grade systems can waste as much as 8 gallons of water per gallon purified. Recently some companies have introduced "zero waste" reverse osmosis systems, which do not waste any water. These systems still produce brine water as a by-product of the reverse osmosis process, but can labeled as "zero waste" systems because the brine water is recycled; not flushed down the drain as wastewater.


    The "Zero Waste" Reverse Osmosis System Process:
    "Zero Waste" reverse osmosis systems come in two basic types: The more advanced types of "zero waste" systems eliminate water waste by pumping the brine water into the hot water plumbing instead of down the drain. The drawback to this design is that the brine water injected into the hot water line can be discharged from your kitchen sink faucet on your hands, cooking, dishes, etc, and into your dishwasher. The less advanced types of "zero waste" systems pumps the brine water back into the cold water line feeding the reverse osmosis unit. The downside to this design is that the additional concentrated brine water in the feed water will force the reverse osmosis system to work harder and wearing down system components more quickly resulting in more frequent filter changes and overall shorter system life. Both systems are effective at eliminating water waste but their downsides are significant.


    The Permeate Pump: Alternative to Zero Waste?
    While a permeate pump equipped reverse osmosis system will still waste water, it can reduce the amount of waste water by up to 80%. Furthermore the permeate pump equipped reverse osmosis system disposes of the brine water rather than injecting it back into the system where it can end up on your dishes, cooking, or back in the filtration system reducing system life. The permeate pump brings additional benefits beyond reduced water waste such as faster water production, prolonged system life when, and slightly cleaner water.


    "Zero Waste" Pros & Cons:
      + No water waste
       - Brine water discharge on hands, cooking or dishes; or Shortened system life and more frequent membrane changes

    Permeate Pump Pros & Cons:
    + Improved system life and efficiency
    + Increased water ...
    Do I have to drill a hole for the RO Faucet?
    When planning the installation of your new Home Master RO system if you are unable to drill a hole for placement of your new faucet there are a couple of different options as listed below. How do I install a reverse osmosis faucet? Option 1: The system can be connected only to your fridge however you’ll need to flush out the system from time to time and so it is handy to have a way to get the waste water in your sink or a bucket. You don’t want the flush water getting into your fridge because it’s a bear flushing out your fridge and ice maker. Get the Refrigerator Connection Kit and use the Inline Ball Valve 3/8” as your termination and flush point under your sink. Option 2: Replace the existing main faucet with a Combination Tap/RO Water Faucet. Option 3: If the underside of your kitchen sink has 3 (or more) holes and your kitchen faucet is a single hole type you will possibly be able to remove its base plate, adding 2 extra holes. Use one hole for a soap dispenser and the other hole for the RO faucet. Installation Videos & Instructions   Home Master HydroPerfection Reverse Osmosis System                        Reverse Osmosis System Buying Guide

    Home Master Reverse Osmosis Systems

    Home Master Reverse Osmosis Models
    What does the Perfect Water logo represent?
    In Greek Mythology, Zeus’s brother Poseidon was the Olympian God of all waters. As the story goes, the world was split into three after the Gods claimed victory over a battle with the Titans; Zeus became ruler of the skies, Hades ruler of the underworld, and Poseidon ruler of the seas. He served a role as protector, particularly to mariners, and his origin dates back to pre-Greek times (Minoans: 3000-1450BC). While often mistaken for a pitchfork, Poseidon actually wields a 3-prong spear (Trident), commonly found in Greek artwork. Moreover, the Trident was believed to hold certain powers, allowing control of storms, lightening, water, sea life, and even earthquakes.
    Do you have a faucet to match my existing RO system?
    Yes, we do. 
    https://www.theperfectwater.com/faucets/ First we will need to identify if your faucet is an air-gap faucet or a non-air-gap faucet. There is a third type of faucet - a vented faucet, but it is used in conjunction with a Hot Tank and some specialized non-pressurized water filtration systems...chances are that if this applied to you, you would already know it.
    How do I tell if my faucet is the air-gap or non-air-gap type? If there are 3 tubes connected to the bottom of the RO faucet, this means that you have an air-gap faucet. 3 tubes = air-gap faucet (unless its a vented faucet) If there is only 1 tube connected to the bottom of the RO faucet, this means that you have a  non-air-gap faucet. 1 tube = non-air-gap faucet There is the main threaded shank which accepts the clean water, and on an air-gap facet there are two barb, push-on fittings for the air-gap drain lines.
    What does “air-gap” mean? It is a back flow prevention device. In simpler language, an air-gap refers to a "gap" in the drain line output from an RO system which prevents household sewage from backing up into your RO system. The drain water flows out of your RO system into one side of the air-gap, passes over the gap, and then down into the other tube and on into your sink's drain pipes. Some dishwashers also use an air-gap, but they use much thicker tubing than a RO system. 
    Compatibility: Air-gap faucets can be used with both air-gap and non-air-gap RO systems. Non-air-gap faucets can only be used with non-air-gap systems. If your building code calls for an air-gap, but you prefer one of the non-air-gap faucets, then you may use a combination dishwasher and RO system air-gap.
    Advantages: Air-gap faucets reduce the amount of sewage back flow that can back up into your RO system.
    Disadvantages: They can be noisy and gurgle. They sometimes back up all over your countertop.
    The Home Master Advanced Reverse Osmosis System uses a one-way valve on the drain line rather than an air-gap to prevent, rather than reduce, sewage backup into the system. This allows you to select from a wider variety of RO faucets.
    View all
    Other Useful Resources
    Warranty and Return Policies
    30 day 100% Satisfaction Money Back Guarantee For a period of 30 days from the date of original purchase, Perfect Water Technologies, Inc. will refund the purchase price of the specified product for any reason except damage to any part of product because of misuse; misapplication; negligence; alteration; accident; installation or operation contrary to our instructions, incompatibility with accessories not recommended by Perfect Water Technologies or authorized agents, or damage caused by freezing, flood, fire, terrorism, or Act of God. In all such cases, regular charges will apply.
    Perfect Water Technologies GSA Capability Statement
    Perfect Water Technologies is an American Manufacturing company and maker of the Home Master product line. We specialize in residential reverse osmosis systems, whole house filtration, counter top and faucet style filters, and hydroponic gardening units. In 2017 Perfect Water Technologies, Inc. was awarded a patent for the Full Contact Remineralization System, and in 2017 a new patent for the next evolution the Full Contact UV double forced sterilization. We also introduced the patented Air Gap Catch. We are always looking for ways to bring our customers perfect water, and through continued R&D, seek to bring these better filtration solutions into your office, business, home and beyond.
    View all

    © 2023 The Perfect Water. All rights reserved